Successful Customer Relationship Marketing: New Thinking, New Strategies, New Tools for Getting Closer to Your Customers
by Merlin Stone, Bryan Foss
ISBN 13: 9780749435790
Format: Hardcover (448 pages) Publisher: Kogan Page Ltd Published: 01 Jul 2001
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Direct Hit: Direct Marketing with a Winning Edge - Winning Direct Marketing Campaigns (Pitman Marketing)
by Alison Bond, Merlin Stone, Derek. Davies
ISBN 13: 9780273616894
Format: Paperback (320 pages) Publisher: Financial Times/ Prentice Hall Published: 24 Oct 1995
The Definitive Guide to Direct and Interactive Marketing: How to Select, Reach and Retain the Right Customers
by Merlin Stone,Alison Bond,Elizabeth Blake
ISBN 13: 9780273675204
Format: Paperback (416 pages) Publisher: Financial Times/ Prentice Hall Published: 11 Sep 2003
Up Close and Personal?: Customer Relationship Marketing at Work
by Paul R Gamble,Merlin Stone,Neil Woodcock,Bryan Foss
ISBN 13: 9780749438319
Format: CD-ROM (368 pages) Publisher: Kogan Page Published: 03 Dec 2002 Other Format: Hardcover
Competitive Customer Care: A Guide to Keeping Customers
by Merlin Stone, Laurie Young
ISBN 13: 9781855240520
Format: Paperback (352 pages) Publisher: Croner Publications Published: Jan 1992
by Paul GAMBLE,Merlin STONE,Neil WOODCOCK
ISBN 13: 9780749446918
Format: Paperback (440 pages) Publisher: Kogan Page Published: 03 May 2006
Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty (Marketing in Action)
by Merlin Stone, Neil Woodcock, Liz Machtynger
ISBN 13: 9780749427009
Format: Paperback (228 pages) Publisher: Kogan Page Ltd Published: 01 Apr 2000 Other Format: Paperback
Consumer Insight: How to Use Data and Market Research to Get Closer to Your Customer (Market Research in Practice)
by Merlin STONE,Alison BOND,Bryan FOSS
ISBN 13: 9780749442927
Format: Illustrated (304 pages) Publisher: Kogan Page Published: 10 Jan 2004
Database Marketing
by Robert Shaw, Merlin Stone
ISBN 13: 9780704506398
Format: Paperback (200 pages) Publisher: Gower Publishing Ltd Published: 21 Dec 1989 Other Format: Hardcover
Relationship Marketing (Marketing in Action S.)
by Merlin Stone,Neil Woodcock
ISBN 13: 9780749417550
Format: Paperback (160 pages) Publisher: Kogan Page Ltd Published: 31 Aug 1995 Other Format: Paperback
by Merlin Stone,Robert Shaw
ISBN 13: 9780566027338
Format: Hardcover (224 pages) Publisher: Gower Publishing Ltd Published: 01 Dec 1988 Other Format: Paperback
Customer Management Scorecard: Managing CRM for Profit
by Merlin Stone, Neil Woodcock, Bryan Foss
ISBN 13: 9780749438951
Format: Hardcover (428 pages) Publisher: Kogan Page Published: 14 Nov 2002